Interpreter Services Manager

Job Details

This listing closes on 10/15/2013 at 5:00 PM Pacific Time (US & Canada); Tijuana.


$5,619.47 - $6,829.33 Monthly


Rene C. Davidson Courthouse (RCD) - Oakland

Job Type



Human Resources & Labor Relations Bureau

Job Number


Closing date and time

10/15/2013 at 5:00 PM Pacific Time (US & Canada); Tijuana

Job Description

The Superior Court of California, County of Alameda is accepting applications for the position of Interpreter Services Manager. Under general direction of the Human Resources Director, the Interpreter Services Manager supervises and directs the work of interpreters and support staff; supervises, plans, assigns, reviews and evaluates the employees and activities of the Interpretive Services Program; and performs other related duties as assigned.

Examples of Duties

May include but are not limited to the following:

1. Develops, recommends and implements interpretive program's goals, objectives, policies, procedures and standards; monitors and evaluates the effectiveness of the Interpreter Services Program.

2. Supervises, assigns, reviews and evaluates the work of interpreters and support staff; conducts performance reviews and evaluations; maintains performance and disciplinary standards, and training of staff; approves or denies leave requests while maintaining adequate staffing levels; participates in employee selection; provides direction and training in work-related procedures; and coordinates staff development.

3. Provides technical support and instruction to interpreters on details of the job.

4. Coordinates and schedules interpreter assignments, enabling the court to perform its judicial functions; tracks, evaluates and ensures the coordination of cross-court assignments; ensures and maintains proper documentation for all court interpreters; maintains statistical data regarding usage of interpreters and makes recommendations regarding the staffing needs based on the court's needs.

5. Responds to inquiries and/or complaints from bench officers, Executive Office and Administrative Office of the Courts; and serves as staff liaison to judicial officers and managers.

6. Monitors current and proposed federal, state and local legislation regarding interpretive service requirements.

7. Serves as a liaison with Region (made up of courts from 13 counties) and local coordinators regarding evaluating impact of changes in legislation and/or MOU; discusses problems; develops alternative strategies; and seeks and provides leads with respect to interpreters of rare languages.

8. Identifies and implements information technology strategies to expedite the deployment and delivery of interpreter services.

9. Enters data regarding interpreter's assignment into statewide data system; prepares operational reports and generates mandated reports to Administrative Office of the Courts and California Federation of Interpreters.

10. Participates in labor relation activities pertaining to interpreter classifications.

11. May perform verbatim simultaneous and consecutive interpretation from English to a different language and vice versa for non-English speaking defendants, witnesses and others who need interpretation services on an as needed basis.

12. Performs translation of short documents, such as signs or procedural information for use by interpreters in the performance of their courtroom or court-related duties.

13. Performs other related duties as assigned.

Minimum Qualifications


The equivalent of four years of court interpreting experience and at least two years of lead experience that includes working with a Interpreter Services Program, assigning workloads or developing, implementing and evaluating program services in a court or legal environment.

Required Certification:

Must possess and maintain a current Court Interpreter Certificate issued by the Judicial Council of California.

Knowledge and Abilities

Knowledge of principles and practices of personnel training, supervision, evaluation and management; records management principles and practices; modern business office practices, procedures, and technology; ethical standards of the interpreter profession; guidelines and protocol for courtroom interpreting; principles and practices of court operation; state requirements and procedures for interpreter certification.

Ability to develop, recommend and implement interpretive program's goals, objectives, policies, procedures and standards; plan, assign, review and supervise the work of others; identify problems; recommend and implement solutions; compile, analyze, evaluate and prepare statistical data and reports related to court interpreter services; analyze, interpret, explain and apply current and proposed Federal, State and Local legislation regarding interpretive services requirements; recruit, interview and train court interpreters; establish and maintain working relationships with judicial officers, management, staff and others in contact with during the course of work; communicate effectively both orally and in writing; work independently; and exercise sound judgment.


This is a full-time, management position. Employment is contingent upon successful completion of fingerprint check and the provision of appropriately identifying documents to certify eligibility to work in the United States.

The examination process will include the following three (3) components:

  1. An initial screening of all application materials received by Tuesday, October 15, 2013, including completed application forms and supplemental questionnaires.
  2. A review of the application and supplemental questionnaires to select the best-qualified candidates for the oral interview. A resume does not substitute for completing the application form. An incomplete or partial application form or supplemental questionnaire will result in disqualification.
  3. An oral interview that will be weighted as 100% of the candidate's final score. The oral interview may contain situational exercises.

The Court reserves the right to limit the number of candidates invited to the testing process to include only the best-qualified candidates should there be a large applicant pool. Successful candidates in the initial application review will be considered further in the selection process.

The components of this recruitment and examination are subject to change.

A properly completed supplemental questionnaire must be submitted with your application. The supplemental questionnaire and the application form are used to evaluate your qualifications. Please answer the following questions and submit your responses with your completed application form by 5:00 p.m. on Tuesday, October 15, 2013. Failure to submit the application form and/or supplemental questionnaire will result in disqualification.

  • Retirement: Participation in the Alameda County Employees' Retirement Association (ACERA), a 1937 Act Retirement Plan.

  • Deferred Compensation Plan: Employees may contribute annually to a 457 Deferred Compensation Plan.

  • Medical/Dental: Effective January 1, 2010, all employees will be responsible for a portion of the health and dental premiums.

  • Life Insurance: A term life insurance policy of $25,000 with the option of purchasing additional supplemental insurance.

  • Management Benefit Cafeteria Plan: The Court provides $1,500 per year for medical premium contributions exceeding the Court's subsidy, additonal insurance coverage and/or unreimbursed healthcare expenses. The Court also offers an $800 job-related expense reimbursement benefit.

  • Vacation: 10 days annually for the first 4 years of service, 15 days after 4 years, and up to 25 days after 20 years.

  • Management Leave: 4 days per year (prorated first year according to date of hire); up to an additional 6 days of management leave per year may be granted.

  • Holidays: 13 paid holidays and 3 floating holidays (first year hired before July 1)

  • Sick Leave: Accrual of 13 days per year.

    Note: Benefits premiums for part-time status are pro-rated by the number of hours regularly worked.

  • 01
    Do you possess a valid certificate as a Certified Court Interpreter issued by the Judicial Council of California on behalf of the State of California?
    If you possess a valid certificate as a Certified Court Interpreter, please provide the certificate number and a copy.
    Describe your court interpreting experience, including your lead experience within a Interpreter Services Program.
    Describe your two (2) years of full-time lead experience in the following areas:
    • Assigning workloads.
    • Developing, implementing and evaluating program services.

    * Required Question

    Superior Court of California, County of Alameda
    General (510) 891-6079
    1225 Fallon Street, Room 105

    Oakland, California, 94612.



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